Golden Rules Of Customer Service

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The 18 Golden Rules of Customer Service – Mike Coady

The 18 Golden Rules of Customer Service
  • Listen to our customers & clients. …
  • Build a service-minded culture. …
  • Be helpful, even if there’s no immediate profit. …
  • Know how to apologise. …
  • Don’t make promises you can’t keep. …
  • Take that extra step. …
  • Identify and anticipate needs. …
  • Answer your phone.
31 Mar 2022

Releated Resources :

15 Golden Rules of Customer Service for Amazing Experience

15 Golden Rules of Customer Service | Why Are They Important for Business?

11 Apr 2022 — Don’t Argue With Customers ; Know When to Apologize; Serve the Customer Before Anything Else; Support Customers Consistently; Ensure Robust …

The 10 Golden Rules of Customer Service | Groove Blog

https://www.groovehq.com/support/golden-rules

1) Every interaction matters. · 2) Customer service screwups aren’t outcomes, they’re opportunities. · 3) You are responsible for the growth of the business. · 4) …

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