Average Response Time Customer Service

Find below customer contact details of average response time including phone, email, and social media accounts

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5 Ways to Reduce Customer Service Response Times

Nearly half of all of customers (46%) expect companies to respond faster than 4 hours. While 12% expect a response within 15 minutes or less.11 Feb 2022

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Email Response Times: Benchmarks and Tips for Support

https://www.helpscout.com/helpu/email-customer-service-whats-an-acceptable-reply-time/

9 June 2020 — This joint survey reveals that the recommended time of response is one hour. They point out that, “While some customers are still okay with a 24 …

8 Proven Ways to Improve Your Customer Service Response …

8 Proven Ways to Improve Your Customer Service Response Time

According to a SuperOffice and Toister survey, an average company takes 12 hours and 10 minutes to respond to a new email. The same survey revealed that 31.2% …

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