Active Listening In Customer Service

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Why Active Listening is the Best Customer Service Skill | Fonolo

What is active listening in customer service? Active listening is the foundation of effective communication. Active listening in customer service means being totally focused on the words that the customer is saying, understanding what those words mean and responding in a manner that validates what they’re saying.14 Feb 2022

Releated Resources :

10 Active Listening Skills and Tips – Awardaroo!

https://www.awardaroo.io/blog/active-listening-customer-service

4 May 2021 — Active listening in customer service means being entirely focused on what the customer is saying; what words they’re using, what those words …

Active listening helps understand customer needs – The …

https://www.bizjournals.com/seattle/stories/2003/08/11/smallb2.html

10 Aug 2003 — Active listening involves being totally focused on hearing the words the customer is speaking, interpreting what these words mean, and …

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